Master strategists are a rare breed of people. They are able to play high level chess and make it look as simple as playing checkers. A few years ago, I started working with a vice president whose role was to head up a Latin American department for a Fortune 1000 company. As we brainstormed different initiatives, he more than showed himself to be a master strategist. As his coach, my job was to provide an environment where he could explore various options for resolving the issues he … [Read more...] about The Mark of a Master Strategist
I recently did a "Getting Things Done" workshop where the first exercise I had the team do was to list on a piece of paper all the things that were on their mind at that moment.... I asked them to be thorough. Then I asked them to think not just about work, but also what was going through their minds about home, family, hobbies, entertainment, etc. If it was on their mind, they needed to get it down on paper. They had only 10mins to do this brain dump. The number of items each team member … [Read more...] about 7 Tips To Be Fully Present When You Have A Lot On Your Mind
You are leading a team, and you want them to do their best. As with all people, including ourselves, there are areas that need to be improved. Your team member says they will work on the change you suggested. However, you have some doubts as to whether or not they will make the change, and if they do, you wonder how deep it will go. Will it be temporary, for the sake of their job, or will it be a true transformation? How can you know? Furthermore, how can you help them, or coach … [Read more...] about How Do You Know If Someone Will Really Change?
A client, let’s call her Liz, made a huge transformation. Putting it mildly, she used to have an anger management issue. She was the executive that you never wanted as a boss. At times, she would be super nice and seem like she was your best friend, but if you crossed her or screwed something up that embarrassed her, she could be brutal. After we worked together for about a year, everyone began noticing a remarkable change. Frankly, it was a change that happened faster than most. To be … [Read more...] about How to Lead Your Team Through Personal Change
I was in a meeting with my client (let’s call her Jane), one of her direct reports (let’s call her Martha), Martha’s coach, and someone from HR. As you have probably already guessed, it was one of those meetings. Weeks earlier, Jane had learned that Martha was gossiping about her to other people on the team. How did she learn about it? Not one, not two, but three people on Martha’s team had gone to Jane and shared how uncomfortable they felt around Martha. All three shared how raw and … [Read more...] about Establishing An Ownership Culture Within Your Team
It was so uncomfortable. I was sitting in the room while a client I had recently met laid into one of his direct reports during a performance review, and it was painful. I could tell that both the boss and his direct report were nervous. The boss revealed his nervousness through anger and an attempt to wield power. The direct report was just nervous. A couple of times his hands shook. He did not say much, but that only seemed to anger the boss more. It was horrible to watch. A few … [Read more...] about How To Turn Around A Bad Performance Review